Navigating the ICBC Injury Claim Process

Navigating the ICBC Injury Claim Process

Filing an ICBC (Insurance Corporation of British Columbia) injury claim after a car accident can initially seem daunting, but with the right steps, you can manage it effectively. Here’s a comprehensive guide to ensure you handle the process smoothly and efficiently.

Report the Accident

The first step in filing your ICBC claim is to report the accident to ICBC. You can do this in several ways:

In Person: visit an ICBC Claim Centre if you prefer face-to-face interaction.
Online: file your claim through the ICBC website for convenience.
Over the Phone: call ICBC to report the accident from the comfort of your home.
It’s crucial to report the accident as soon as possible to avoid any delays in processing your claim.

Seek Medical Attention

Even if your injuries seem minor, it’s important to get checked by a doctor. Your medical records will be key to supporting your ICBC claim.

Gather Your Information

Documentation is key in building a strong ICBC case. The more evidence you have, the stronger your ICBC claim will be.Here’s what you should gather:

Photos: take pictures of the accident scene, vehicle damage, and any visible injuries.
Witness Information: collect contact details of any witnesses who can corroborate your account.
Police Reports: obtain a copy of the police report if one was filed.

Complete the ICBC Claim Form

ICBC will ask you to complete a claim form with all the details of your car accident and injuries. Be as thorough as possible to avoid any possible complications in your case. Once your claim form is complete, submit it to ICBC. ICBC will assign a claims adjuster to your case as well as a claim number.

Once you have your claim number, you are able to access the ICBC Enhanced Care coverage for the first 12 weeks after your accident no matter whose at fault. All you need is your claim number and PHN to receive active and passive treatments from physiotherapists, chiropractors, registered massage therapists, kinesiologists and more. There is no need for a doctor’s referral. You can directly contact us for treatment following your accident.

If you would like to book an appointment, please contact us.